Testimonials:

People keep talking about us...

The Place at Innsbrook:

"One of the best decision we made for our wedding in September 2017 was to book with the Place at Innsbrook. Miss Sarah and Peggy were very professional and helped us along the way from our first deposit to the final payment. Everyone loved the food, the coordination, and the overall service. We were sure it was the right place for our wedding celebration and we would recommend it to any couple living in Richmond, VA. it was an awesome experience and every penny was worth it...Thank you so very much." 9/16/17

"Thank you again for making our day the best ever! We've had so many compliments on The Place, the food and how smoothly everything went. So many people have told us ours was the best wedding they've gone to! Rob and I are so glad we chose The Place!" 1/18/17

"Thank you so much, it was a great evening and the service from your entire staff was outstanding – even when we through them little curve balls with the timing on our agenda. I wasn’t aware that there was a speaker before dinner who was great but spoke a bit longer than expected, I could see both banquet managers watching from the hallway to make sure dinner was out on time.. Ross and his team were great, they even helped me get my chairs in and out of my car!! And (as always) the food was delicious – of course I had to try everything – I loved the chicken cordon bleu apps, and everything was delicious on the buffet! Please thank you entire staff for their outstanding service!" 11/14/16

"I want to thank you for yesterday. EVERYTHING was perfect!!!
The service, the food, the room set up...EVERYTHING was great!
Matt stayed with us all day and took care of every need we had. He even set up a charging station for the laptops.
Diane was here to meet us that morning and checked on us throughout the day.
The Place was the perfect venue for us. We will definitely hold another conference there in the future.
Thank you for making the day easy and care free for us. I know that takes a lot of work behind the scenes and we all appreciated your efforts." 10/14/16

"From day one my experience with this venue was just amazing. Everyone was so friendly and professional. They made sure my event was a major success and checked on me from beginning to finis to see there anything else I needed or if there was anything they could do for me. The food was melt in your mouth. The owner was very active in helping out and making sure everything went smoothly. My guests are still talking about the venue and the food! I would definitely use them again!" 7/16/16


"This is truly a hidden gem. Peggy, Sarah and Ross were wonderful, flexible, and professional and always made sure that everyone was on the same page. Peggy and Sarah laid the foundation of the coordinating our wedding and Ross did the leg work to make sure that everything ran so smoothly. If I had a question or concern they had no problem reassuring me that everything was going to be okay and it was! Communication was great before, during and after the wedding.
Now let's talk about the food...DELICIOUS!! You really do get a lot of food which was fine by my guests but I think they wanted to take their food home because they couldn't finish it all and didn't want the food to go to waste. From the cocktail hour to the dinner...nonstop praises about how great the food and the drinks were. The ballroom was just the right amount of space and the staff was amazing!!"


"Before my day gets crazy, I wanted to send an email to you about our dinner last night.The dinner, the staff, and the facility were amazing! I couldn’t have asked for a better event and everyone raved about everything.
The staff was so accommodating and helpful and a pure pleasure to work with. Please thank them again for me. As for the food, they nailed it! I tasted everything and it was all delicious."

"I hope that I am conveying to you and the staff of The Place how much I appreciate your help in making our event so successful. The one thing that I love about having our event there is that I know I don’t have to worry about anything and that is a rare thing in event planning. Thank you again! "

"We had a great evening and as far as I know everything as close to perfect as possible! Your staff was accommodating and efficient and the food was enjoyed by everyone! Our apologies if we stayed a bit late, but isn’t that a sign of a successful event?
Thank you for your tireless planning assistance and professional courtesies. We will consider The Place at Innsbrook should the need arise in the future. Best wishes for continued success."


"You all have always been so professional and good to work with. You understand the flexibility needed by those who are planning events and offer great suggestions on how to best execute our plan. There seem to have been upgrades and improvements visually to the facility which makes it seem fresh and new each time we are there. The room was set up exactly to our specifications and your wait staff was VERY patient with us as our program ran over the anticipated time for serving our meal. Thanks again for meeting our needs. We look forward to coming back again next year."

"Peggy, We want to thank You and the entire Staff and Management of The Place for the delightfully elegant Rehearsal Dinner that you designed for us!! The emails are flooding in from our guests, from all over the Country, commending and thanking us for such a wonderful evening! And it is you all who should get the accolades!! From the very beginning you all had our best interests at heart! From our "first sketch ideas" you put together an evening within our budget that exceeded our expectations! There was never any pressure; Always professionally experienced direction and advice!! Your knowledgeable guidance in creating the event we envisioned was fabulous. Having Sarah involved, additionally, helped cross all the T's and dot all the I's so that all aspects of our event were covered and all details were addressed. The Evening was everything we hoped for and more!!!! And you made it seem effortless! Our Banquet Manager, Ross, kept the evening flowing without ever feeling rushed! Steve and I relied on his experience and never had to request a thing! The Table-Scapes and Room layout were Perfect!!! Ross saw to our needs and kept the entire event moving forward! (And the punch recipe was OUTSTANDING!!!) Our Bar Tender, Harry, had the bar under control and humming with a smile and friendly demeanor for every person he helped! He even personalized the beverages!! It was as if Sam Malone himself was attending!!! Our Wait Staff , Katie, Peyton and Tony, had the entire room of 72 people comfortable and well attended from the Coat rack through Coffee and Cookies!!!! They were "on hand" without being intrusive and proactively managed guests needs. Professional, Friendly and Helpful!!! And, of course, the outcome of the evening was determined in a very large part by the efforts of our Chef Jimmy!! The exquisitely prepared food was hot, the recipes were all delicious and the color and presentation was beautiful-from the appetizers throughout the entire meal! And let's not overlook those little delights-The Dinner Rolls!!! Hot, Fresh and Wonderful! We would like to add that Charlotte Johnson, who prepares and maintains the rooms, is delightful, patient and dedicated!
We just can't Thank You all enough for making our Son and Daughter in Law's Rehearsal Dinner so Special!!! We all felt like guests in your beautiful home! Be assured that ALL of our future Special Events will be designed and implemented by the Professionals at The Place at Innsbrook!! Thank you all so very much!!! Best Wishes to you all for continued Success and Much Happiness!!"

"You and the entire staff were very accommodating, pleasant and very easy to work with. The facility is always so nice and clean. The food (especially the chicken wings) was absolutely delicious!! We had a great time."

"We moved our banquet from The Place a few years ago because our group (at the time) had grown too large for the space. One of the resounding themes I heard from our event this year is how much everyone was excited to be back at The Place and what an outstanding job "The Place" did with our event. My appreciation for working with us in 2014!"


"Great event and was very well taken care of. Integration with IT and video conferencing was wonderful! Thank you for everything!"

"Everyone on your team treated us with the utmost respect and we really felt like our business was appreciated. The food was simply outstanding and I had no complaints on the bar service. The restroom was very clean. I truly appreciate all you did to make our event a success."

"Our experience with Management and Staff has been exceptional. We could not ask for better service, food, or overall experience. I highly recommend The Place at Innsbrook. We will continue our relationship for years to come."

"Thank you again for all the wonderful service that you provided. Earlier today I spoke with our state director who was there at the symposium. She commented that she thought The Place was a fabulous location to hold the symposium and suggested that we repeat it again there next year. As I said, I will be contacting you (not sure when) to reserve a date."


"The Virginia ASCD held a coaching workshop on Wednesday Feb. 5. The care and consideration of Ross, Sarah, Peggy, Harry and Diane was immeasurable. We were well taken care of and the food was excellent! We will be back! Thanks everyone!"

"I attended a birthday luncheon at The Place and everything was wonderful! The staff went above and beyond in all areas of service. The food was delicious! Shout out to Ross who was the point of contact for the event planner! I recommend this venue for your next function!"

" We had great service from the beginning emails. The night of our Christmas Party was wonderful. The entry way, the bar set up, our room and tables, everything was decorated beautifully. The staff on duty that night (night manager, staff, bartender, etc.) everyone was very helpful, cheerful and a lot of fun. Trying to plan an event for a company that is all male, is not easy. Everyone enjoyed themselves and compliments on the food as well.Thank you for making our Christmas Party a great night! "

"Good morning, I just wanted to thank you for yesterday, and the wonderful job you all did for our meeting at The Place.
You were so accommodating – with our numbers changing, (who knew MORE people would show up than who signed up – that NEVER happens) and immediately providing more seating for us. It was so seamless.
I thought the food was delicious, and I heard lots of nice comments about it. Your staff was really pleasant to work with. I appreciated all the help I got, and I know the attendees felt the same way.
Thank you again for such a great day. You went above and beyond, and we did appreciate it."

"My new husband and I want to thank you for everything that you guys have done for us, words cannot express our gratitude.
We received so many compliments on your venue and the food which they are still talking about. I especially have to thank Ross for everything, he was such a delight. That day my mother was not feeling well and he did everything he could to accommodate her. Everything was Excellent on a scale 1 to 10 we give you t 100. There need to be more people like you for special occasions like ours, you guys where heaven sent. Thank you so much for allowing use to use your beautiful establishment.
You are a magnificent team and I will not hesitate to tell anyone if they are looking for a beautiful place and looking for delightful people to make sure that their day runs smooth YOU ARE THE BEST.
I have attached some photos for your review and again THANK YOU."


"We cannot even begin to express our gratitude to the entire staff of the PLACE. You all were amazing!!!! From the moment we got in touch with Peggy, we knew we were in good hands. The venue was beautiful, the food was very tasteful, and the staff was just beyond amazing! Thank you for making our day as memorable as it was. Our guests were really pleased. A special thanks to Peggy for being patient with me and dealing with me by email while I was overseas, Sarah for working with us on our menus, and Matt for helping my sister and her team with the up-lights. We will not hesitate to recommend you for any event. Keep up with the good work. "

"Dear Ross, Sarah and Peggy,
Thank you so much for a wonderful evening this past Friday. I keep hearing from people about how much they enjoyed being at The Place for our event. The food was outstanding, the service over the top and impeccable. There was not one glitch by your staff. It was a five diamond evening. Thank you, too, for working with us to produce a perfect menu for our wines. I hope the Wine Society returns to The Place for other events down the road. If I have any input, we will.
Thanks again for everything."


"Dear Peggy, We’re back in Harrisonburg “recuperating” from the weekend, but with wonderful memories…………both of the wedding and reception. We truly enjoyed working with you and the advice that you provided along the way.
Guest were most complimentary of the food, service, ambiance, etc. It met and exceeded our expectations. Although we weren’t there for the cheese, fruit and crackers, other guest told us it was very well presented, plenty of it, and that the fruit was very fresh. So, again our most grateful thanks. I know Kristin will recommend you highly to her friends in Richmond. It was a great delight working with The Place and we consider ourselves fortunate that we found you. It was especially nice having the “reception,caterer, etc” all in one package since we had to manage this event from a distance."

"I would like to thank you for the marvelous way The Place hosted the Harris Birthday dinner. The Setting was lovely; each table was set up beautifully. The food was delicious. Each course was served in a timely and gracious fashion. Every member of the staff was pleasant and efficient. I can't imagine any place that could provide the services that make a party so wonderful as The Place. Thank you so much for all your efforts"

"For the first time in my 17 years here at VDOT, this is the only time that I can remember having all compliments on the lunch. Not one bad remark. Without you at The Place, I couldn't have done it."

"Ross, HUGE thanks to you, Matt, Sarah and Peggy for hosting an incredible reunion last night! The most fun ever, and would never have happened without all of your hard work and making it so easy for us! Looking forward to many more DSF reunions at The Place!!"

"For anyone ever looking for the perfect venue to host an event, definitely call Ross Merritt at The Place at Innsbrook. We just hosted our high school reunion there, and Ross and his amazing staff made everything from the planning through execution so easy!! Not one glitch and rave reviews. The interior is beautiful and ideal for any size group. I highly recommend them!"

"Thank you so much to the staff of The Place at Innsbrook. The professionalism and courtesy of the entire staff made our wedding and reception magical. We used the Salons for the ceremony and the Ballroom for the reception. Our family, friends, and coworkers raved about the decor and said the food was absolutely delicious. Ross was unbelievable! He made sure everything was in its right place and even pitched in to help set up and take down decorations. Peggy was exceptional over the past year with planning and helping us decide what was best. From the bottom of our hearts, we thank you all for helping us achieve our dream wedding!"

"I hope to establish future events to call you for. YOU ROCK!"

"We were VERY happy with our experience at The Place! The staff was very easy to work with and helped make our night very special!"

"Our Richmond office has already made it known that if they cannot obtain meeting space at their own facility that they definitely would like to return to "The Place at Innsbrook". Outstanding."

"Hold my event here every year because everything is always wonderful."

"This event was great and we will use your services in the future."

"Everything went as planned. Great group of people to work with. Lots of compliments on the food."

"Our event was well managed and organized. Everything was set up as we had requested and a few extra touches were added to make it even more special. The manager on duty was excellent. Our every request was responded to promptly.
Thanks for making it so easy for us to have our event there. We’ll be sure to call again next year."


"Ross, Sarah and Peggy were so easy to work with and ensured everything ran smoothly. They were extremely organized and on top of every detail. The room layout was perfect, the food delicious and the staff was superb! Everyone is still talking about what a fun event that was! The experience was top notch, and we will definitely be coming back for future reunions. I highly recommend The Place as the perfect venue for any occasion!"

"I can’t say enough about the exceptional service that was provided to our company during our Town Hall meeting which was held in February 2013. The venue was perfect for our meeting and accommodated over 300 employee comfortably. The lunch that was provided for our executive visitors was delicious and very exceeded my expectations. The management team, Peggy and the Merritts were great to work with right out of the gate. In addition, the AV company they recommended did an exceptional job as well. I would use their facility again for our next company meeting."

"I highly recommend The Place at Innsbrook for any function. My daughter got married there two weeks ago, and her comment was, "It was a dream-come-true wedding". Everything was done in a most professional manner. The Salons side was set up to hold the actual wedding while the Ballroom side was set up to host the cocktail reception, dinner and party. Every detail was looked after to perfection. The entire staff was the most helpful of and I have ever worked with. Kudos go out to Ross who made sure I did not have a mother-of-the bride meltdown. Every time I needed him, he was there. And then there was Peggy. Over the course of a year I felt like Peggy was a friend. She made the planning end run like clockwork down to the last detail. She was patient and always had a smile on her face. When the wedding was all over, I realized how much I was going to miss her. Two weeks later, our family and friends are still talking about how wonderful the wedding was. One of the comments I keep hearing is "the food at your daughter's wedding is the best I have ever had at any wedding". I agree 100%. If I were asked to rate The Place at Innsbrook for any event, my rating would be and A+. It was the perfect wedding"

"Peggy, I just wanted to let you know that everything was absolutely perfect on Friday! The staff was helpful and friendly and everything planned was right on time. I received many compliments on the delicious food so please tell your chef that his dishes were wonderful. I had my reservations about dealing with a caterer especially when you are several states away but this all turned out great. My compliments to you and your staff!"

"Please pass along to Ross and everyone involved that the overwhelming majority say this was the best Clear Channel Christmas Party ever!"


"I'd like to thank you all for the wonderful work you did at the Capital One class I led yesterday. Every detail was attended to, the food was great, and I can truly say you made a stranger feel like a friend. Keep up the good work, and I hope to see you again at another function.
Thanks!"


"We had our wedding ceremony and reception at The Place at Innsbrook and it was perfect! The team (Peggy, Sarah, Ross, and Matt) at The Place at Innsbrook was fantastic to work with! They worked really hard to make sure all the details for our wedding were covered. Peggy, the events coordinator was particularly helpful and always quick to respond to my emails or phone calls. Ross, the owner, was there on the day of our wedding and made sure everything ran smoothly and was great about checking in with us. And the food was amazing! They have a lot of different menu options so you can pick what works for you. All of our guests commented on how great the food was! Chef Jimmy did a wonderful job with the food. If you are looking for a venue for your wedding, or really any event, I highly recommend The Place at Innsbrook!"


"I have to say the experience I had with everyone at The Place at Innsbrook was fabulous. All of my questions were completely answered and the service was timely. I enjoyed all my meetings with Peggy and I felt prepared walking into my big day. I couldn't have asked for anything more and I felt you helped my coordinator move things along smoothly during the wedding and the reception. I would recommend The Place to any of my friends and family for their events in the future."


"I loved The Place at Innsbrook. They were personal, professional and they catered to my every need from the pre-wedding meetings to the post wedding clean-ups. I think I am going to schedule my anniversary parties there."


"Hi there...I wanted to send a HUGE thank you to the entire staff at The Place for doing a wonderful job in helping to make our auction a success. Your expert planning advice, the food, the servers, the room...EVERYTHING was fantastic! I will always consider your facility for both my business and personal events (and I'm a bit picky, just ask my husband!) because I know I could count on you all to "do it right". Please pass this along to everyone with my sincere thanks!"


"We thoroughly enjoyed ourselves. The food was phenomenal! We were so greedy we asked for doggy bags. Being that we used "The Place" for our past events, the service was impeccable and we will certainly be back. Thank you very much!"


"Dear Peggy, I want to thank you for the wonderful job you did with the wedding. Ross, Matt and the staff were terrific. Everyone made me feel right at home and helped me out, since I did not know what I was doing. I am hoping to talk my son and his fiance' into having their wedding at The Place at Innsbrook. Thank you all again for a most wonderful experience. "


"We had a WONDERFUL time on Saturday! The room looked amazing and your folks were very courteous, helpful, fast and extremely service oriented and we appreciated it. Please pass that along to all those that worked the event. It was a memorable event!"


"Thanks to you and your team for helping execute a flawless event. We had a much larger turnout than expected, around 300 as apposed to the 250 we were hoping for. The guys all did a great job and serviced our clients as if they were their own."


"Thanks to Peggy and her amazing team, we have enjoyed numerous years of excellent customer service, food and accommodations. Looking forward to our continued partnership with The Place at Innsbrook and wishing you all tremendous successes in 2012!"

"I was so pleased with our event and so grateful to have such quality service for our special occasions!"

"I just wanted to thank you for all your help, the communication and personal service you guys have provided while considering The Place as a potential venue has been above and beyond my expectations!"

"Being my first experience working with The Place, I was very, very impressed and pleased with all of the services that were provided. I look forward to continuing to work with you in the future!"

"We actually think that we had the best meeting in years at The Place Friday. Our staff raved about the breakfast food- It was hot and delicious. The set-up and technology staff were available and attentive- it went flawlessly. So thank you- and tell the staff who helped out- for a very excellent experience!"

"THANK YOU to everyone for another great year. We got rave reviews for the food...especially the Cajun Sausage in Puffed Pastry- yummy! Everyone, as always were very accommodating and on top of things. You help make my job so much easier! Thank you again for another successful year. Pencil us in for next year!"

"Thank you all so much for all you've done for these meetings. I've been getting very positive feedback about the facility and staff. I truly appreciate your help to make this meeting successful."

"Thank you seems inadequate for the exceptional care and service that we were given Saturday. The evening was just perfect- from the delicious food to superb service. It was everything Julia had dreamed of and more! And we had MANY guests tell us it was the best wedding ever!! So I sincerely thank you for your part in making it happen- it was a pleasure to work with you."


"Everything went great Saturday evening!! Our clients LOVED it and couldn't thank us enough for hosting the event. Your staff was a tremendous help to us and they couldn't do enough to assist. We really appreciate all their help because we were stressed to the max by the time Saturday afternoon rolled around. THANK YOU!!"

"We had a wonderful time Wednesday!! The food was great. Everyone came up to me throughout the evening and told me how wonderful the food was!!!! Got LOTS of comments on the carving stations and how tasty the carved meat was. Didn't sample any myself, but it was a HUGE hit!!! The facility was wonderful and Ross could not have been more accommodating. He checked on us all night long making sure we were o.k. Really appreciate his attention to detail!!!"


"I want to tell you how much I appreciate you and all your help. I know I e-mailed and talked to you at least a million times a day, but when planning an event is on your shoulders as this was on mine, making sure every detail is in order is so important. I appreciate your patience and your understanding. You were a joy to work with and we will most definitely be using your facility again!!!"


"All in all- it was a perfect evening and one we will treasure in pictures and memories forever. Thank you for your part in making that happen. I look forward to recommending you to anyone who is looking for a reception location. It was a pleasure to work with you-thanks again for making Julia and Scott's wedding day so special!"


"Angie and I thought the party went very well, and Ross was absolutely wonderful! He made sure that everything ran smoothly!! Our President was very impressed with the setup and the food. With that being said, please thank all of the people that helped with our party. We were extremely pleased with how everything turned out.
Thanks again for all of your hard work in us having a fun and successful party!! You were so wonderful and accommodating!"


"Please express to Ross our appreciation for all his help on Friday. I've said it once and I'll say it again, ya'll are awesome over there! Friday the food was fabulous as usual! Thanks again for everything! "

"Everything was beautiful and all we heard were wonderful comments. We will keep you in mind for future events and will pass our experience along to other friends and business associates."


"The venue, food, and staff were wonderful. It is always a delight to hold our workshops at The Place at Innsbrook!"

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346-2100 Ext.1
4036-C Cox Road
Glen Allen ,Virginia23060
804-346-2100
Fax: 804-346-3094
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